U.S. Orders that are over $100 will automatically ship with complementary free USPS 1st Class Shipping.

We ship to most international countries, but not all. You will be able to see shipping cost and available shipping services to your address once you are in the checkout process.

Our shipping costs and options are based on two factors; how much your order weighs, and where your order is being shipped. Orders with a weight greater than 1lb cannot be shipped 1st Class, they have to ship USPS Priority, UPS or DHL. International orders may ship with different carriers depending on the country or location you live in. You can see the available shipping options and their costs in the full cart and at checkout.

We offer a "No Hassle" Return Policy. If your order doesn't meet your expectations, then send it back up to 30 days after the date of your receipt for a full refund and 90 days for store credit. Returned Items must be in their original strung and unaltered condition. If You are not 100% satisfied with your purchase for any reason, simply go through our easy Returns Portal using the returns tab on the footer of the website.

Inspect merchandise as soon as possible to ensure reporting damages or shortages with in 3 days of delivery. Every effort will be made to provide a refund, replacement, or additional item immediately.

If you Placed the Order in Your Account, Log in to "My Account" :

Select " Returns & Exchange"Enter the Order Number and email.

Choose refund, exchange or store credit.

Print your prepaid return label.

Securely pack the item(s) being returned with the RMA copy enclosed, and ship to:

BEADSOFCAMBAY.COM

RETURNS DEPARTMENT

3865 LAWRENCEVILLE HWY, SUITE 107

LAWRENCEVILLE, GA 30044



We take care of the rest

Refund, store credit, or exchanges are issued with in 7 businessdays of our receipt of merchandise. Should Mandatory Business Closuresbe implemented in the State of Georgia, then a delay in processingreturns can be expected.Transactions are posted to the order's form of payment. (Credit Card, PayPal, Klarna, or Amazon Payments)Email confirmations are sent to your account email.

Please note: Your financial institution may post the refund to your account within 2 to 10 business days.

If your order was placed as a guest, please contact us at
info@beadsofcambay.com, or call us at 1-877-255-5058 for return
instructions.

To have automated return processing, create an account to shop for your next order.

We do offer a special wholesale tier pricing structure.

Spend $50-$99 -- Receive 10% off

Spend $100-499 -- Receive 20% off

Spend $500-$999 -- Receive 25% off

Spend $1000+ -- Receive 30% off

If you have not set up an account yet, Provide your Resale Tax ID number (resale document) in the field when creating your account.

Send us a copy of your Resale Document to info@beadsofcambay.com.

Upon receipt of your resale document, your account will be set to wholesale.

Discounts will apply at checkout ONLY when logged into your account.